018 Student

When a student applies for accommodation, we may collect:

• Full name and surname, ID or passport number
• Date of birth, Gender, Nationality
• Contact number, WhatsApp number, Email address
• Residential/home address
• Parent/guardian and emergency contact details
• NWU student number, Course, Faculty, Year of study
• Admission/registration & NSFAS/funding details
• Proof of payment & Identification documents
• Accommodation preferences, Lease & maintenance info
• Communication history with 018 Student

018 Student processes information for:

• Processing accommodation applications & eligibility
• Verifying details and confirming registration
• Allocating rooms and managing waiting lists
• Application fee processing & lease preparation
• Student, parent/guardian communications
• Property maintenance, security, and emergency management
• Shuttle service operations
• Fraud prevention and legal compliance

018 Student properties may have CCTV cameras, alarm systems, electric fencing, access-control systems and armed-response services.

CCTV footage is processed for legitimate security purposes to protect residents, staff, visitors, and property.

Students must not interfere with, damage or tamper with security equipment.

018 Student will not sell personal information. Disclosures occur strictly where necessary to:

• NWU, educational institutions, or NSFAS/funding bodies
• Payment service providers
• Security, armed-response, and IT contractors
• Maintenance teams & professional advisers
• Emergency services or government authorities when required

We implement reasonable measures to prevent loss, theft, unauthorized access, or misuse of personal data.

Uploaded documents (IDs, passports, admission letters) are stored in secure, access-controlled systems and are strictly protected from public access.

Personal information is retained only as long as reasonably required for business, legal, accounting, or contractual purposes.

Submitting an application authorizes 018 Student to process personal data for legitimate accommodation purposes as permitted by law.

For applicants under 18, details or consent from a competent parent/guardian are required by law.

018 Student Information Officer:

• Name: [Insert Name]
• Email: [Insert Email]
• Telephone: [Insert Number]

Submitting an application confirms you have read, understood, and agreed to this Privacy Policy.

Submitting an application and paying the fee does not guarantee accommodation. Placements depend on verification, availability, and successful approval by 018 Student.

Payable upon submitting an application. Covers administrative processing and is non-refundable to the maximum extent permitted by law.

Payable only after application approval and confirmed placement. Non-refundable once placement services are rendered. Separate from rent or deposits.

Room allocations depend on room types, gender arrangements, unit availability, and operational requirements. Specific room preferences are not guaranteed until confirmed in writing.

Where included, water and electricity must be used responsibly. Excessive, negligent, or abusive consumption may be addressed per lease terms.

Wi-Fi is provided primarily for academic use. Unlawful activities, network abuse, or compromising network security are strictly prohibited.

Keep doors locked, do not share access codes or admit unauthorized persons. Do not tamper with security equipment, fencing, or alarms.

House parents assist with daily wellbeing. All maintenance must be reported through the official system. Negligent damage costs will be charged to responsible students.

Treat all residents, staff, parents, and security with respect. No harassment, threats, or discrimination.

Quiet hours: 22:00 – 06:00. No loud music or disruptive behavior during this time.

Visitors must leave by 22:00 unless permitted. Do not give keys or access codes to visitors.

Clean up immediately after use. Do not leave dishes behind or damage communal property.

Students must keep personal and shared spaces reasonably tidy despite scheduled cleaner services.

Use at own risk. No running, glass containers, or unauthorized pool parties.

No illegal drugs or drug dealing on premises. Compliance with SA laws is mandatory.

Strictly prohibited indoors and inside bedrooms. Use designated outdoor areas only.

Non-refundable to the maximum extent permitted by law. Covers administrative processing and assessment costs.

Non-refundable once placement service has been rendered and confirmed. It is not rent or a deposit.

If withdrawn before approval, R150 fee is retained, but no R600 placement fee is owed.

If withdrawn after confirmation, both application and placement fees are non-refundable.

Cancellations post lease-signing are governed by the lease terms and applicable SA law.

Providing fraudulent info allows 018 Student to reject or cancel placement immediately.